SPA525G, 7-2-5 firmware issues

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Aug 12th, 2009
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We noticed at customersite and in out lab that the SPA525G does not recognize distinctive calls. Phone like 7971/7940 network does recognize immediately the distinctive call. The 79series phones rings on a internal call and external call different. The SPA525G doesnot. Is there a reason for this behavior or is it a bug?


Secondly we notice when bluetooth is used with a Plantronics Voyager 510 headset that the callingparty noticed a high level of noise (irritating) in the connection. When connected to a cellphone the problem is not noticed. I have tested with a  Plantronics Discovery 925 headset a we noticed mutch less noise. Is there a reason for this behavior?


The UC520 systems running with 7.0.3 or 7.0.2 software.

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Marcos Hernandez Fri, 08/14/2009 - 10:47
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Hi there,


I recreated the distinctive call issue and saw the same problem that you describe. Please open a TAC case so we can track this and file the bug, if required.


On the Plantronics headset question, did you check the compatibility information:


https://supportforums.cisco.com/docs/DOC-9926


Thanks,


Marcos

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