Phones not registered

Answered Question

I have some telephones 7940 that appeared not registered, I made factory reset from the telephones and delete and add again on callmanager but I cant get register again.. please any suggest

Andres

Correct Answer by paolo bevilacqua about 7 years 9 months ago

You may have a problem on the switch, port error disabled, etc. So check that DHCP requests hits the server in first place.


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paolo bevilacqua Wed, 08/12/2009 - 05:47
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What the phone shows ?

paolo bevilacqua Wed, 08/12/2009 - 05:52
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Check switch port configuration and state, DHCP service on CM.

Correct Answer
paolo bevilacqua Wed, 08/12/2009 - 07:31
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You may have a problem on the switch, port error disabled, etc. So check that DHCP requests hits the server in first place.


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