Running Unity 5.0. - Some internal users call other users extensions and leave Voice mails. The VM messages are delivered into Outlook with the "Users Name" and a subject line that reads "Users name and extension number".
Other internal users get identified as Unity Messaging System - <Servername> with a subject line thate reads "Message from <extension number>".
I would like everyone's messages to display the first scenario. I doesn't seem to matter what version of outlook is being used. Individual users delivery scenario is always the same with each call.
Any ideas why this is happening? Any Input is greatly appreciated.