i am using Cisco unity version 3.1 my receptionists on the main business line has asked me whether we can delay the VM activation from 15 secs to 30 secs , so for example at the moment when some one calls after 15 secs the Voicmail kicks in and should like that to happen after 30 secs.
how do i make that change for only that particular user/extension number and the whole network ?
iam using call manger version 126.96.36.1990-13
No worries my friend :)
Once you login go to;
Device> Phone> Search for the Direcory number in question (so if the Main line is 5555 > Find device where Directory number is 5555) click on the phone that comes up> The Phone configuration page will now be showing> Then click on the number 5555 and the Directory Number Configuration page for 5555 will pop up> then look down the page for No Answer Ring Duration = x (where x is the number of seconds before Forwarding to Voicemail). > change this setting to 30 seconds
Hope this helps!