08-13-2009 02:09 PM - edited 03-18-2019 11:31 PM
I already configured the call handler and everything its ok, but I want that the caller can dial a extension during the greeting and transfer to that extension like 101, not using caller input 0-9, I check the combobox âAllow Transfers to Numbers Not Associated with Users or Call Handlersâ in greeting, but when the caller dial the extension during the greeting , hear âyou cannot be transfer to this number, check the number and try againâ, also I created a restriction table to allow transfer, but I don't know what else to do, pls help.
08-13-2009 02:29 PM
In CM, make sure that the VM ports calling search space can reach the phone you're transferring to.
08-13-2009 02:38 PM
the unity can reach the extension, the css is not the problem, any idea ??
08-13-2009 02:46 PM
i resolved the problem, was "Default System Transfer" in the "Restriction Tables", the * was enable block.
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