Phone 7941G keep logging out PD CUCM 6.1.2

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Aug 13th, 2009
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We are using CUCM 6.1.2, but one phone 7941G keep logging out PD. I know there is a 30 minutes time out in CM 5.0. Anyone knows if it has same time out in CUCM 6.1.2?

Thanks. Leo

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Rob Huffman Fri, 08/14/2009 - 04:27
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Hi Leo,

This timeout for Personal Directory was fixed starting in the CUCM versions listed in this Bug/Feature request;


CM5.0 - Personal Directory Enhancements.


CM5.0 Personal DIrectory login from the phone has a timeout value of 30 mins

and the users have to login again after the timeout.

Please add user-defined timeout and zero timeout capability


Users must login using Userid/PIN until this feature is integrated

This information (below) was nicely provided by Java @ Cisco

In the CUCM Versions listed in the Bug Id CSCsd91156 "Log Out" feature has been added in the personal address book which will prevent the auto log out and a user will always remain logged in until a users hits the "Log Out" option.

Hope this helps!



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