Phone 7941G keep logging out PD CUCM 6.1.2

Unanswered Question
Aug 13th, 2009

We are using CUCM 6.1.2, but one phone 7941G keep logging out PD. I know there is a 30 minutes time out in CM 5.0. Anyone knows if it has same time out in CUCM 6.1.2?


Thanks. Leo

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Rob Huffman Fri, 08/14/2009 - 04:27

Hi Leo,


This timeout for Personal Directory was fixed starting in the CUCM versions listed in this Bug/Feature request;


CSCsd91156

CM5.0 - Personal Directory Enhancements.


Symptom:


CM5.0 Personal DIrectory login from the phone has a timeout value of 30 mins

and the users have to login again after the timeout.


Please add user-defined timeout and zero timeout capability


Workaround:


Users must login using Userid/PIN until this feature is integrated


This information (below) was nicely provided by Java @ Cisco


In the CUCM Versions listed in the Bug Id CSCsd91156 "Log Out" feature has been added in the personal address book which will prevent the auto log out and a user will always remain logged in until a users hits the "Log Out" option.



Hope this helps!

Rob

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