UCCX Agent Desktop on x64

Unanswered Question
Aug 14th, 2009

I read that this isn't supported, but does it work or can it be made to work?

I've got a new install possibility where several would-be agents have some heavily speced out PCs with up to 8GBs of RAM, etc and i can imagine some unhappy users if they need to wipe and reinstall at x86 and lose half of their RAM...

Thanks in advance for any and all answers!

I have this problem too.
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Steven Griffin Fri, 08/14/2009 - 06:53

Terribly sorry to disappoint you but the answer is no. Just to verify I tried to install it on my Win XP Pro x64 workstation and it refused to install. I suppose you could use Orca's to remove the x64 platform check but I am certain TAC would not support you. I've attached a screenshot of the message.

dcrayton Fri, 08/14/2009 - 11:21


As you know, x64 OS are not supported. But the CAD, CSD, HR client, and the CRS editor installed and are operational on my Vista Ultimate x64 system

mloraditch Fri, 08/14/2009 - 11:23

Nice to hear, any tips or tricks needed to get them working besides removing the checks in the MSI for the OS architecture?


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