LMS Error

Answered Question
Aug 16th, 2009
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Dear All,


[Fri Aug 14 00:00:00 2009] ERROR(247): D:/backup.LOCK file exists

Most probably another backup process is running

[Fri Aug 14 00:00:00 2009] Backup failed: 2009/08/14 00:00:00

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Sat Aug 15 00:00:00 2009] ERROR(247): D:/backup.LOCK file exists

Most probably another backup process is running

[Sat Aug 15 00:00:00 2009] Backup failed: 2009/08/15 00:00:00

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Sun Aug 16 00:00:01 2009] ERROR(247): D:/backup.LOCK file exists

Most probably another backup process is running

[Sun Aug 16 00:00:01 2009] Backup failed: 2009/08/16 00:00:01

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Regards

Subash.c

Correct Answer by Joe Clarke about 7 years 9 months ago

I was getting there, but I was hoping perhaps you had a good backup to avoid losing any portal customizations you may have done. In any event, I'm glad it's working.

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Joe Clarke Sun, 08/16/2009 - 21:37
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You should not do backups to the root of a drive. Create a subdirectory under D:\ (e.g. D:\lmsbkup), and configure that directory to be your backup directory. If backups still fail, post the entire dbbackup.log.

Joe Clarke Sun, 08/16/2009 - 21:38
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FYI, the bug for not using a root directory for backups is CSCta77845.

Lucien Avramov Sun, 08/16/2009 - 21:37
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1) On the Windows Services change the CiscoWorks Daemons to manual.

2) Restart the server.

3) Delete the file backup.LOCK

4) Change the CiscoWorks Daemons to automatic.

5) Restart the server and check with a new backup.


Else, attach dbbackup.log file

subashmbi Mon, 08/17/2009 - 23:53
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Hi,


after i followed these steps, i am getting different error.


HTTP Status 404 - /cwportal/html/cwhp/cwhp.applications.do

Joe Clarke Tue, 08/18/2009 - 11:04
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This is not a valid URL. How exactly did you launch CiscoWorks? Do you get the portal if you manually enter the URL:


/cwportal/c/portal/login

subashmbi Tue, 08/18/2009 - 21:28
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Hi Clarke,


http://86.36.71.22:1741/cwportal/c/portal/login


after login i am getting these below error Apache Tomcat/5.5.17.


HTTP Status 404 - /cwportal/html/cwhp/cwhp.applications.do


--------------------------------------------------------------------------------


type Status report


message /cwportal/html/cwhp/cwhp.applications.do


description The requested resource (/cwportal/html/cwhp/cwhp.applications.do) is not available.


I am attaching the screenshots.


Regards

Subash.c



Joe Clarke Tue, 08/18/2009 - 21:36
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Did your NMSROOT drive run out of space? Do you have a known good backup available?

subashmbi Wed, 08/19/2009 - 03:31
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Hi clarke,


I followed these below steps,it is working.


1. Stop the daemons:

C:\>net stop crmdmgtd


2. del CSCOpx\MDC\tomcat\webapps\cwportal\db/portal.* d:\ , ( I prefer to move them to another directory out of NMSROOT;)


3. Then copy CSCOpx/MDc/tomcat/webapps/cwportal/db/orig/*

to CSCOpx/MDC/tomcat/webapps/cwportal/db



5. Restart the daemons:

C:\>net start crmdmgtd



Regards

Subash

Correct Answer
Joe Clarke Wed, 08/19/2009 - 08:31
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I was getting there, but I was hoping perhaps you had a good backup to avoid losing any portal customizations you may have done. In any event, I'm glad it's working.

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