ATA:Not able send/receive fax(IP Fax)

krishnamurthy.mh · ‎08-16-2009

Hi,

Running CCM 4.1

Central location and branch location connected through WAN link.We are registered ATA at both location to the same CCM. We can able to make a voice call between these two ATA's,but not able send the fax.When we try to send the fax,fax machine displys "communication error".

Help me out!!!

Regards,

irisrios · ‎08-21-2009

Set the clocking on the GW:

Please add this command to the GW config in global config mode:

network-clock-select 1 e1 0/0/0

Set the ATA for fax:

Please set these settings on the ATA box:

Audio mode: 0x00150015

Connect mode: 0x90000400

Configuring and Troubleshooting the Cisco ATA 186 with Fax:

http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration_example09186a00800d698e.shtml