Msgs via Phone Messenger Service

Unanswered Question
Aug 17th, 2009
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hi all,

i have cisco presence 7.0.i have configured IP Phone Messenger Service. i am not able to send msgs.

as per user guide of cisco ip phone messenger, for sending text i need to go in contacts then detail then compose, but in my case i am getting only Exit or more key if i press detail key on any contact !!! can any one tell what is wrong !!!!


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Anonymous (not verified) Fri, 08/21/2009 - 10:30
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Check the bug: CSCsh98199: Cannot initiate IPPM nor can receive IPPM

htluo Fri, 08/21/2009 - 10:41
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  • Red, 2250 points or more

When troubleshoot CUPS related issues, CUPC is the fundamental tool (even though you don't plan to use it in production).

Can you send/receive IM with CUPC at all?




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