08-17-2009 12:24 AM - edited 03-18-2019 11:31 PM
hi all,
i have cisco presence 7.0.i have configured IP Phone Messenger Service. i am not able to send msgs.
as per user guide of cisco ip phone messenger, for sending text i need to go in contacts then detail then compose, but in my case i am getting only Exit or more key if i press detail key on any contact !!! can any one tell what is wrong !!!!
Regards,
08-21-2009 10:30 AM
Check the bug: CSCsh98199: Cannot initiate IPPM nor can receive IPPM
08-21-2009 10:41 AM
When troubleshoot CUPS related issues, CUPC is the fundamental tool (even though you don't plan to use it in production).
Can you send/receive IM with CUPC at all?
Thanks!
Michael
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