Voice Gateway

Unanswered Question
Aug 17th, 2009
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Dear Cisco team,

I need to get voice gateway serial number, actually I noticed that:

show hardware

is not giving the right serial number, because I tried this command and I checked the label on VG itself

So I need your help to get the SN as I have many VG without label

VG type: AS5300 and AS5400 series

IOS 12.4(15)T7

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mohamed-gheta Mon, 08/17/2009 - 03:35
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I tried both before

Show invetory

show only the modules SN

Show version

Do not show up the serial number I got from the label for all the VGs I checked physically


So please advice

Thanks for your concern

paolo bevilacqua Mon, 08/17/2009 - 04:43
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Not all cisco product can show S/N with software commands.

So if the label is physically missing, there's no way to know.

mohamed-gheta Mon, 08/17/2009 - 05:11
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Hi bevilacqua

This will be a problem as I don't have labels on many voice gateways

how to confirm that those VGs cannot be retrieved the SN?

paolo bevilacqua Mon, 08/17/2009 - 07:33
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What do you want to confirm? It's not possible, that's all.

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