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Unable to See Certain Skill Group in CTIOS Team Real-Time Status

fbushiri1
Level 1
Level 1

‎08-17-2009 05:39 AM - edited ‎03-14-2019 04:28 AM

Greetings,

Some Supervisor are unable to see certain skill groups in CTIOS (6.0) Team Real-Time Status. This is intermittent, every 2 weeks or so. Logging out and the logging back in fixes the problem. I'n running UCCE 7.2(6) do I need to upgrade CTIOS from 6.0 to 7.2 to prevent this from happening?

Thanks

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geoff
Level 10
Level 10

‎08-17-2009 05:52 AM

You should definitely have your CTIOS on the same version as your core ICM.

Regards,

Geoff

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