memory issue on CCM 5.1(3)

andres.pasten · ‎08-17-2009

Hi,

I've similar symptoms as bug CSCsl71487 related to IBM servers, but I've a cluster of HP servers. The CCM version is 5.1(3).

The bug relates to a fix from IBM, that was included on upgrade to 5.1(3c), but could it be the same for a HP server?

I've looked on bug toolkit without results.

TIA

Andres Pasten

Adexus S.A.

gogasca · ‎08-17-2009

Hi Andres,

This DDTS is for Perfmon counters showing increasingly high memory utilization by cimserver process that eventually cripples available free virtual memory.

What is the process in HP server showing you high virtual mem/ utilization?

5.1(3) is good to have it using latest SR in CCO as a proactive measure, but please clarify which process is in fact consuming all your v/ memory.

Thanks

andres.pasten · ‎08-17-2009

Hi,

The memory utilization is showed on RTMT.

When the server stucked, I`ve found it on 80-90%

Today I`d issues with concurrent H323 calls and memory was on 74%. I`ve restarted the Callmanager service on that server, and the h323 calls normalized.

TIA

Andres Pasten

Adexus S.A.