JTAPIGW suddenly went active on PG1b

dtran · ‎08-17-2009

Hello all !!

I have a duplex IPCC 6.0 environment with side A and side B connecting via 45MB MPLS WAN with QoS enabled. And recently I am seeing an issue with the JTAPIGW process, for some reason it suddenly goes active on PG1b and it seems to happen more frequently during the weekend when we have a full backup running on PG1a. Thanks in advance !!! I appreciate any help / inputs !!!

Danny

geoff · ‎08-17-2009

What exactly are you backing up on a PG? Once you have one backup, and the registry doesn't change, why another "full backup"? Is this like a Ghost image?

It does appear that the heartbeat from the PG to the central controller is being affected and the other side is being activated. Look in the trace of the PG or OPC - you should see the info. about transfer of control.

Regards,

Geoff

dtran · ‎08-17-2009

Hello Geoff !!!!

My backup system is scheduled to run a full backup every weekend (basically backing up everything on the PG) and the issue seems to happen during the weekend. You don't think is necessary to do a full backup on the PGs ?

Thanks Geoff !!! I appreciate your inputs !!!

Danny

daljeetsingh1_2 · ‎08-19-2009

Yes Mr. Geoff is right, you dont need backup's of PG if its already done once. PG moreover doesnt have database it just have registry changes which full backup must have taken care off.

The backups you should do are for HDS database, Loggers(config logger and hist logger) database in order to back-up the configuration & records.

Thanks,

Daljeet

dtran · ‎08-19-2009

Thanks Daljeet !! I appreciate your inputs !!

Danny