I have a prolonged/extended CCNA certification as I passed the first CCNP exam, the BSCI.
Nevertheless, I have an issue with my employer who claims that my CCNA certification is expired while I cannot offer him a (re)certification proof. He doesn't know about Cisco certification policy, he only sees that my CCNA diploma is expired on August 03.
Cisco doesn't send us nothing when a certification is extended by the mean of an new exam. Not even a mail proof.
I wrote to them but they answered that 'your CCNA is automatically extended when you pass any CCNP exam..bla bla' but not a real proof, a paper or a token in order to be presented to the employer.
I am on the verge to lose my job for this reason.
What to do ? Did this happen to you?
You can order a new certificate through the Cisco Career Certification Tracking site that I believe will have your current expiration on it. I think they're like $15 or something like that. Try
Also, you can log in and "publish" your credentials. You type in your bosses email address and Cisco will send him an e-mail validating your certifications.