I have a number of DID's on our PRI that I use Traslations Patterns to forward those DID's to specific extensions. This works perfectly.
In Unity Connection when a user comes in through our main number to our AA (Call Handler) the user is able to dial by extension at any time and get to the extension, however many of the external callers may attempt to dial the DID number not the actual extention. When they do this we get a message from Unity that it does not recongnize that as a valid extension.
Is there a way to set up somthing similar to my CM translation patterns in Unity Connection to allow users to either dial the DID or actual extension...
CMBE 7.0/Unity Connection 7.0
Thanks in advance.