Call Park Length - Unified CM 7.1

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Aug 19th, 2009
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Hello. A quick question regarding call park in v.7.1. How can I extend the length of time that a call can be parked? on v4 we had 3 minutes approx, however right now on 7.1 we are only at 1 minute. Thanks for your help.

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Rob Huffman Wed, 08/19/2009 - 04:40
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Hey Rob,


I was just looking at this recently :)


Call Park Reversion


Call Park Reversion Timer - Default specifies 60 seconds. This parameter determines the time that a call remains parked. Set this timer for each server in a cluster that has the Cisco CallManager service and call park configured. When this timer expires, the parked call returns to the device that parked the call.


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Note: To set the timers, choose System > Service Parameters and update the Call Park Display Timer and the Call Park Reversion Timer fields in the Clusterwide Parameters (Feature-General) pane.


From this good doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00806b7ecb.html


Hope this helps!

Rob


rwamstutz Wed, 08/19/2009 - 04:48
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Thanks for your quick response...do you know, will this reset the phones?

Rob Huffman Wed, 08/19/2009 - 05:03
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Hi Rob,


You are most welcome my friend! This will not reset the IP Phones.


Cheers!

Rob

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