Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
248
Views
0
Helpful
1
Replies

CUE & CM6.1 - AA call disconnected when Call Redirect to hunt-pilot (30sec)

z.zdravkov
Level 1
Level 1

‎08-19-2009 05:18 AM - edited ‎03-15-2019 07:25 PM

Hello,

I have the following case:

PSTN Phone -> 2811 MGCP BRI -> CM6.1 -> CUE AA -> CM6.1 Hunt-Group

I'm just doing simple scenario with web integrated script editor. When user presses 1 it redirects the call to hunt-group. The memebers in the group rings for about 30 seconds than the call get disconnected.

I tried to directly call the hunt-group and there isn't problem. Also through CTI Route Point forwarded to the hunt group again no problem.

It looks something from the script but I can't catch it. It should leave the call control to the CM after successful redirect which I have.

Please help.

Labels:
0 Helpful
1 Reply 1

z.zdravkov
Level 1
Level 1

‎08-19-2009 05:20 AM

Here is the script and hunt pilot is 927.

32651-untitled.aef
0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents