08-19-2009 11:51 AM - edited 03-21-2019 01:26 AM
I have e-mail notification of voicemails setup on my UC520 and have everything set so that the vm message gets attached to the e-mail as a .wav file. However, the volume is very low, such that I can only make out what is said if I crank the volume all the way up on a computer. I can't make out anything when I try to listen to them on a smartphone. Is there a way to adjust the volume that the .wav files are recorded at?
08-19-2009 12:47 PM
The only way to do this is by actually increasing the volume at which messages are recorded. You could try to adjust the input gain of your voice ports, if using FXO. See this document:
http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/voice_troubleshooting/old/vts_qos.html#wp1058679
Let us know if this helps,
Marcos
08-19-2009 02:50 PM
Hi There,
On top of what Marcos has said, i would strongly encourage you to look at doing only incremental updates. Depending on your carrier the smallest movement in the gain can have a pretty big increase, to the point where the voice becomes overly loud and at times distorted.
I would suggest that you look at doing a few tests first before you go commercial with it.
Cheers,
David.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: