- Cisco Employee,
When using the Video Monitoring System with a PVC-300 camera, I created a Preset Point with the name "Bev and Al's Place" The apostrophe has caused issues. The preset point will not work, and now I cannot get rid of that preset point. I have tried using the single clear preset point option, the "clear all" for preset points, plus uninstalled the Video Monitoring System, deleted all the files that I think were related to the software, plus removed the registry variables that comprised the preset point that I found in there.
Any Ideas as to how to get rid of that preset point? There must be a file that is lurking around or some other registry setting?