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how to create a new directory in callmanager

admin_2
Level 3
Level 3

in ip phone, there is a softkey call corp directory from which you can search all staff in your company. But now, my company has a lot of store which will have their own id, address and phone number. So how can I create another directory for all store which just like corp directory? Can I reprogram the softkey?

1 Reply 1

smalkeric
Level 6
Level 6

Re-program the softkey is achieved through a 'Template' this template is then applied to the phones you wish to change.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_0_1/ccmcfg/b06skey.html#wp1007555