NAC 4.6

Unanswered Question
Aug 20th, 2009

Hello all,

I'm having a problem with NAC 4.6.1 and agent If a client already has an older CAA installed they get prompted to upgrade and it works fine. However, if no agent is installed and you try to install it from the http page, it acts like it is installing then installs the web agent. I can manually install the agent on the client. Yes, the user is an administrator. I uploaded the 4.5.2 agent and the clean install works fine.

Any ideas?????

I have this problem too.
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Overall Rating: 3 (3 ratings)
ROBERT WATSON Wed, 09/02/2009 - 08:07

Have you checked your settings for the role?

go to Device Management > Clean Access > General Setup > Agent Login

Select the role the user belongs to and unclick webagent and click agent and try that.

mikehallevms Tue, 09/15/2009 - 07:12

That was one of the first things I checked. This really stinks because we are having to install the agent manually.

I found other blogs where people are having the same issue and none have corrected it yet.

I can call TAC but from past experience, well not impressed with NAC support.


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