upgrading ccm 6 to 7

Unanswered Question
Aug 20th, 2009

anything to be aware of or gotcha's

I have this problem too.
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rob.huffman Fri, 08/21/2009 - 05:43

Hi David,

One of the most common things that people miss is the need for a new "Software feature License" when going from 6.x to 7.x. If this is not loaded after the upgrade, the CCM service will not start. If you give us your exact From/To versions we may be able to fill in a few more blanks here :) These documents/Links below are sometimes over-looked but conatin significant UC upgrade Paths/strategies/recommendations. There is alot of info to weed through but will certainly save you from any potential "gotchas".

System Installation and Upgrade Manual for IP Telephony Enterprise and Midmarket


Cisco Unified Communications System Documentation


Cisco Unified Communications Compatibility Tool


Hope this helps! And best of luck!



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