Music-On-Hold is not working at internal call

Answered Question
Aug 20th, 2009
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Hi all,


I already cange the MOH file at Telephony-service.

After that change, all of the call coming from outside can hear new MOH but internal call cannot hear that new MOH.


Is there any command to add?

If any, anyone pls guide me.


Thanks

Correct Answer by Juan Carlos Ari... about 7 years 7 months ago

Hi Maung,


As you said telephony-service I suposse you are running a CallManager Express, if that is, you should configure multicast, like this:


telephony-service

moh music-on-hold.au

multicast moh 239.0.1.1 port 2000


Try it and see if this is the solution.


Hope this helps,

JC Arias


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Dennis Mink Tue, 08/25/2009 - 06:07
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are you running moh multicast under srst in conjunction with CUCM?



Correct Answer
Juan Carlos Ari... Thu, 08/27/2009 - 10:40
User Badges:

Hi Maung,


As you said telephony-service I suposse you are running a CallManager Express, if that is, you should configure multicast, like this:


telephony-service

moh music-on-hold.au

multicast moh 239.0.1.1 port 2000


Try it and see if this is the solution.


Hope this helps,

JC Arias


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