SRST Redirection

Answered Question
Aug 21st, 2009

We're using CUCM and an H.323 voice gateway at a client site. The gateway is configured for SRST. During normal operation, a call coming into the main number goes to the gateway, the gateway is set to only allow 4 significant digits, and those digits eventually go to a Unity call handler which acts as the attendant for the company. That all works the way it's intended to work.

Additionally, however, the client would like things to be different during SRST. When the router falls back the client would like calls coming in on the main number to be directed to the receptionist's phone.

What magic needs to be done to accomplish that?

Correct Answer by MARTIN STREULE about 7 years 6 months ago

The "alias" command is here for that.

alias 1 1... to 9101

Cheers,

Martin

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iptuser55 Mon, 08/24/2009 - 02:55

You can set up a translation Pattern such as

rule 1 /2.../ /1234/

and apply it to the dial-peer voice xx pots which is for your SRST incoming calls so tha any call to 2xxx is translated to 1234- Receptiont

Correct Answer
MARTIN STREULE Mon, 08/24/2009 - 03:31

The "alias" command is here for that.

alias 1 1... to 9101

Cheers,

Martin

refram Mon, 08/24/2009 - 03:45

That seems to be the answer since we only want this to go into effect when we're doing SRST. Thanks!

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