Upgrade CUCM steps from 6.1(2) to 6.1(3)

Unanswered Question
Aug 21st, 2009

Hi, this is my first post.

my question is, whish are the steps for a success CUCM upgrade.

the actual version is 6.1.2.1000-13, and i want to upgrade to the 6.1.3.1000-16 version.

i have a Cluster, Publisher and Subscriber

i downloaded the version and burn into a DVD.

what's next?

thanks for your help

I have this problem too.
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agustin.varela@... Fri, 08/21/2009 - 10:19

Great, thank's a lot.

now, i do that in lab. but an error appears.

attach the picture.

in that case i tried to upgrade from 6.1(2) to 6.1(4).

but this error, i don know what happend.

i download the image 3 times, and copy 3 times in difference DVD burners

thank's

Attachment: 
agustin.varela@... Wed, 08/26/2009 - 06:03

hi, plz. i dont understand the error:

"Error encountered: An Unknown error occurred while accessing the upgrade File"

thx

Jaime Valencia Wed, 08/26/2009 - 06:13

make sure MD5 is correct, otherwise you might need to look at logs

HTH

java

if this helps, please rate

guilhem.perez Thu, 11/05/2009 - 01:49

Hi,

my customer encounter the same issue:

6.1(2) to 6.1(3)and

6.1(2) to 6.1(4)too.

Did you solved your issue?

Thank you

Best regards

leightonfehr Thu, 11/26/2009 - 08:41

I have having the same error on an upgrade from 7.0.2.20000-5 to 7.1.3.20000-2

I am upgrading immediately after a fresh installation.  I have not started any services yet, could that be my problem?

I idd not choose to upgrade as part of the installation, instead I am using the Cisco Unified Operating System Administration to do the upgrade.

I am using OpenSSH as an SFTP server on a Windows machine.  The file downloads fine, and produces this error after about 30 minutes into the upgrade process "Error encountered: An unknown error occurred while accessing the upgrade file."

The MD5 check on the combined ISO file is good.

Any suggestions?

Thanks

ogmez Tue, 09/10/2013 - 07:37

hi:

I have the same problem in my CUCM 6.1.2 ....(source version is 6.1.2.1000-13 ..),

and i need to upgrade to 6.1.4 but, i get the same error:

.....Error encountered: An unknown error occurred while accesing the upgrade file.

who solve it yet ????

any suggestion please y reale want to upgrade to this version

ill be trying :

     UCSInstall_UCOS_6.1.4.1000-10.sgn

     UCSInstall_UCOS_6.1.4.2190-3.sgn

but nothing , i get the same error

i hope any one can answer me.

....Cisco:::

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