Have CUCM 6.1.2
When trying to delete an IP phone, get the following:
Delete failed.  Cannot delete a device that is used as a Primary Phone.
Google results indicate that a Softphone is still associated with the IP phone, but that is not the case in my situation. Dis-associated everything between the user and phone. I'm not a CUCM expert by any means and am actually just tasked w/ cleaning up the d-base. Any help would be appreciated.