Dumping CRA Historical Reporting Data from the DB

Unanswered Question
Aug 23rd, 2009
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Hello All,


Can anyone advise if it's possible to do a data dump from the Cisco Historical Reports DB with CRA Version 3.5??


I have a requirement to dump all data from all my Call Centres for the last 6 months ... So I'm hoping I can just do a dump somehow from the DB.


Any assistance would be greatly appreciated.


Thanks,

Richard.


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