Single-#-reach

Answered Question
Aug 23rd, 2009

I have configured remmote profile & added my cell # to it.

My DID in my UDP has proper DID with external mask same as DID.

Now if i call my DID from any other DID condifugured in call manager, it shows my proper caller ID to remote device.

but if someone call from pstn to my DID & when it rings on remote device, it shows my pilot number assigned to my PRI.

Any clue , how to make proper CLI (i.e. to remote device)

I have this problem too.
0 votes
Correct Answer by gogasca about 7 years 3 months ago

Hi sir,

You may need to check with your Provider to see if they will mask unknown numbers coming from your PRI. (i.e, you call from random phone # 408-111-2222 to your DID 408-111-3333, this is CFA to your cell phone 408-111-4444)

In your cell phone you should see call from 408-111-2222, but Telco switch overwrites this info since this range is not assigned to your Trunk (3333 range).

You can check debugs if CUCM/PSTN GW is sending proper calling number.

HTH

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Correct Answer
gogasca Tue, 08/25/2009 - 19:15

Hi sir,

You may need to check with your Provider to see if they will mask unknown numbers coming from your PRI. (i.e, you call from random phone # 408-111-2222 to your DID 408-111-3333, this is CFA to your cell phone 408-111-4444)

In your cell phone you should see call from 408-111-2222, but Telco switch overwrites this info since this range is not assigned to your Trunk (3333 range).

You can check debugs if CUCM/PSTN GW is sending proper calling number.

HTH

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