CUE-CM 7

Unanswered Question
Aug 24th, 2009
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Hi,


I am trying to integrate cue 7.01 with CM 7.0


I created a application user cuejtapi with the standard cti enable permissions


cue :


ccn subsystem jtapi

ctiport 28001 28002 28003 28004

ccm-address x.x.x.x x.x.x.x

ccm-manager username cuejtapi password cisco


I reloaded cue and I get the error message:


Jtapi subsystem is not registered with any Call Manager


When I do a ' show trace buffer tail'


I see a 'ACCN TELS 0 GET_NEW_PROVIDER:Attempt to get Jtapi provider'


I can ping call manager from cue and I checked the username and passwords as well. I also restarted the call manager services. The only service i see not running is the cisco messaging interface.


Any help appreciated.


Thanks,

Paul

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