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AA script with redirect to voicemail

epasqualotto
Level 1
Level 1

Hi all, there is a way in a AA script to send caller in a specific voicemail? If yes how?

Thanks Enrico

1 Accepted Solution

Accepted Solutions

The following link explains how to do this. The versions are different, but the concept remains the same.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979.shtml#cue_int_ccm

Hope this helps.

Brandon

View solution in original post

3 Replies 3

Brandon Buffin
VIP Alumni
VIP Alumni

Callmanager or Callmanager Express? Version? What is providing the AA? Unity? Unity Express? Version?

Brandon

CallManager 5.1.3 and CUE 2.3.4

The script check for holidays and business hours and send calls to operator or prompt+voicemail if out of work hour.

The following link explains how to do this. The versions are different, but the concept remains the same.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979.shtml#cue_int_ccm

Hope this helps.

Brandon