stop cmr records

Unanswered Question
Aug 24th, 2009

Good day,

i have been told that we are sending to our call collector, both cdr and cmr records. i have been requested to stop the cmr records from being sent. is anyone familar with where i can find this to stop cmr from being sent.

I have this problem too.
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Gary Tong Sun, 08/30/2009 - 07:23

In "System -> Service Parameters", Disable "Call Diagnostics".

Hope it helps.

safety2008 Mon, 08/31/2009 - 06:53

thanks,

disabled, but am still seeing cmr records being sent. any services that need to be start/stopped to make effective?

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