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stop cmr records

safety2008
Level 4
Level 4

Good day,

i have been told that we are sending to our call collector, both cdr and cmr records. i have been requested to stop the cmr records from being sent. is anyone familar with where i can find this to stop cmr from being sent.

2 Replies 2

Gary Tong
Level 1
Level 1

In "System -> Service Parameters", Disable "Call Diagnostics".

Hope it helps.

thanks,

disabled, but am still seeing cmr records being sent. any services that need to be start/stopped to make effective?