new on Cisco Works... Lms 2.5 question

Answered Question
Aug 24th, 2009

We are using LMS 2.5 with Common Serivces 3.0.3, RME 4.0.3, Device Fault Manager 2.0.3, Internetwork Performance Monitor 2.6.0

i am working on CiscoWorks since 2 weeks and i have some question

1)

- when i select on "Common services" ---> "Device management" -->"[email protected]"-->"System defined Groups" -->"Switches and Hubs"

said "238 selected Devices"

- when i select on "Resource Manager Essentials" ---> "Config management" -->"Archive management" -->"TOC"--->"Sync Archive"--->

"[email protected]"-->"System defined Groups" -->"Switches and Hubs"

said "208 selected Devices"

why is that diference in devices? how can i see the select devices on RME on "System defined Groups"

2) how to set in Ciscoworks use first SSH protocol and next try with telnet?

how can i see the order of protocols used by CiscoWorks?

3) i use this configuration on the devices, do i need something else?

ip tftp source-interface Loopback0

ip ssh source-interface Loopback0

ip ssh version 2

ip scp server enable

ip scp source-interface Loopback0

interface Loopback0

description Mgmt Address

ip address 10.0.0.1 255.255.255.255

logging IP_CiscoWorks

access-list 1 permit IP_of_CiscoWorks 0.0.0.0

access-list 2 permit IP_of_CiscoWorks 0.0.0.0

snmp-server community abcde RO 1

snmp-server community vwxyz RW 2

snmp-server trap-source Loopback0

line vty 5 15

exec-timeout 5 0

logging synchronous

transport input ssh

do i need somthing else in order to Ciscoworks can get all information from devices?

4) any good book or link to study CiscoWorks???

thanks in advance

I have this problem too.
0 votes
Correct Answer by Joe Clarke about 7 years 3 months ago

First, let me say that LMS 2.5.1 is quite old, and you should upgrade. You can freely get to LMS 2.6 SP1 by downloading updates from Cisco.com. The LMS 2.6 update can be found at http://www.cisco.com/cgi-bin/tablebuild.pl/lms26 . Then, you can download Common Services 3.0.6 from http://www.cisco.com/cgi-bin/tablebuild.pl/cd-one-3des . After installing that, you can get the rest of the 2.6 SP1 updates from Common Services > Software Center > Software Update.

1. Sometimes, RME misses updates from DCR as to when new devices are available. Also, you may have devices in the RME pre-deployed (i.e. unreachable), conflicting (different DCR device type than the actual device type), aliased (two identical devices with different DCR names), or suspended (not being managed). To check if the devices simply are not managed by RME, go to RME > Devices > Device Management > RME Devices, and click the Add button. If the missing 30 devices are there, then add them. Else, check under the other RME categories in the Device Management TOC.

2. This is done under RME > Admin > Config Mgmt > Transport Settings. There are different protocols for Archive, Netconfig, Config Editor, and Netshow. Make sure you set all of the protocol orders accordingly. To make SSH first, simply remove all of the protocols in the right-hand frame, then add them back in the desired order.

3. I would remove the exec-timeout. Some devices (e.g. IOS switches) will fail to upgrade if an exec-timeout is set. It's best to leave it as exec-timeout 0 0 on those devices.

4. No, no recent books are available on the subject. However, there is a good week-long training class given by Ascolta (http://www.ascolta.com/courses/catalog/description.asp?id=646&TopicID=2). But this is for LMS 3.1, and many of the concepts do not exist in 2.5.1.

There are also whitepapers available on LMS at http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_white_papers_list.html which may help you get started.

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Correct Answer
Joe Clarke Mon, 08/24/2009 - 12:08

First, let me say that LMS 2.5.1 is quite old, and you should upgrade. You can freely get to LMS 2.6 SP1 by downloading updates from Cisco.com. The LMS 2.6 update can be found at http://www.cisco.com/cgi-bin/tablebuild.pl/lms26 . Then, you can download Common Services 3.0.6 from http://www.cisco.com/cgi-bin/tablebuild.pl/cd-one-3des . After installing that, you can get the rest of the 2.6 SP1 updates from Common Services > Software Center > Software Update.

1. Sometimes, RME misses updates from DCR as to when new devices are available. Also, you may have devices in the RME pre-deployed (i.e. unreachable), conflicting (different DCR device type than the actual device type), aliased (two identical devices with different DCR names), or suspended (not being managed). To check if the devices simply are not managed by RME, go to RME > Devices > Device Management > RME Devices, and click the Add button. If the missing 30 devices are there, then add them. Else, check under the other RME categories in the Device Management TOC.

2. This is done under RME > Admin > Config Mgmt > Transport Settings. There are different protocols for Archive, Netconfig, Config Editor, and Netshow. Make sure you set all of the protocol orders accordingly. To make SSH first, simply remove all of the protocols in the right-hand frame, then add them back in the desired order.

3. I would remove the exec-timeout. Some devices (e.g. IOS switches) will fail to upgrade if an exec-timeout is set. It's best to leave it as exec-timeout 0 0 on those devices.

4. No, no recent books are available on the subject. However, there is a good week-long training class given by Ascolta (http://www.ascolta.com/courses/catalog/description.asp?id=646&TopicID=2). But this is for LMS 3.1, and many of the concepts do not exist in 2.5.1.

There are also whitepapers available on LMS at http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_white_papers_list.html which may help you get started.

gianni2006 Wed, 08/26/2009 - 11:59

thanks jclarke for your faster answer

as i am newbie on ciscoWorks, What does it mean DCR?

about my first question, i founded that missing devices are in "Conflicting Device Types" in "Device Management" in RMe. Its shows the following:

Device Identity - SysObjectID in DCR - SysObjectID found by RME

1. - abcl -1.3.6.1.4.1.9.1.626 - 1.3.6.1.4.1.9.1.659

2. - abc2 -1.3.6.1.4.1.9.1.626 - 1.3.6.1.4.1.9.1.659

how can i fix it?

thanks in advance

Joe Clarke Wed, 08/26/2009 - 12:52

DCR stands for Device Credential Repository. It is the common device list shared by all LMS applications.

Go to Common Services > Device and Credentials > Device Management, and edit those two devices. Set their types to Unknown, then resubmit them for management in RME.

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