Cannot recognised >2nd generation two port EM voice interface daughtercard

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Aug 25th, 2009
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Hello

We are using Voice card on the 2800 chasis: c2800nm-adventerprisek9-mz.124-20.T2.bin"

Customer has inserted two port EM voice interface daughtercard but I cannt locate the voice port under "Sh run"


Output of Sh invent

-----------------

NAME: "2nd generation two port EM voice interface daughtercard on Slot 0 SubSlot 3", DESCR: "2nd generation two port EM voice interface daughtercard"

PID: VIC2-2E/M


Is it because of the IOS or do we need to enter any command in the gloabl mode to make voice port avaibale

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paolo bevilacqua Tue, 08/25/2009 - 01:31
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Likely you do not have DSP in the router, you need a minimum of PVDM2-8.

rahulcapable Tue, 08/25/2009 - 21:22
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Hello,


Can u please suggest on below:


What we are doing is that we are using NMHDV2 modules on cisco 2811 chassis but the voice-ports are not showing up for configuration. IOS that we are using is

"c2800nm-spservicesk9-mz.124-15.T9"

E/M signalling is being used on the voice ports.


Please advise on the below queries:

1) By default NMHDV2 has DSP resources available or not ?

2)If yes then as per my understanding they should be shown using sh voice dsp command, but in our case its not showing, is their any other command to check the PVDM/DSP availaibility.


3)Also how can we make the voice-ports available for configuration if DSP

resources is not the problem?


4)If their is problem with the NMHDV2 module then what card shall we order to solve this problem.


Below is the relevant output from the sh diag commang:


WIC Slot 3:

2nd generation - E&M Voice daughter card (2 port)

Hardware Revision : 5.1

Top Assy. Part Number : 800-23669-03

Board Revision : B0

Deviation Number : 0-0

Fab Version : 05

PCB Serial Number : FOC13233KEC

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Version Identifier : V01

Product (FRU) Number : VIC2-2E/M

CLEI Code : COUIAC2CAA


WIC Slot 0:

VG - E&M Voice daughter card (2 port)

Hardware Revision : 5.1

Top Assy. Part Number : 800-23669-03

Board Revision : B0

Deviation Number : 0-0

Fab Version : 05

PCB Serial Number : FOC13233KJG

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Version Identifier : V01

Product (FRU) Number : VIC2-2E/M

CLEI Code : COUIAC2CAA

vutrongthuy Thu, 02/27/2014 - 18:16
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Hi

My Cisco 2821 also get the same problem, can someone helps to solve the problem,


Thank you

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