Changes to IPPA Service

Unanswered Question
Aug 25th, 2009

Hi,

has anyone ever modified the IPPA-Service? -> There are some limitation in the daily work for the agents. For example "transfers and conference". Beacause the XML-Page is always pushed to the phone, the softkeys for theese functions are in the background. The only way to manage is via the ServieURL-Button.

But i would prefer a more simple way. Perhaps it is possible to deaktivate this pushing?

thanks in advance,

Simon

I have this problem too.
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