I have set up QM 2.6.2 as per the manual and configured SPAN in the intention to use server-based recording. Checked SPAN, works fine, i am receiving UDP if there is acive voice convesation on the phone.
SPAN is connected to the second port of the QM machine.
I configured VOIP devices in the QM Admin application to include the phones that i need to record.
Still the recording folder is empty.
Do I have to enable/configure anything else in order to get it up and running.
I could not find any way to tell the QM machine which one of the NIC cards to use for SPAN and which one - for normal server access. Could it be the problem?