Telepresence 500 Loopback

jm9393 · ‎08-25-2009

I have a customer who would like to allow users to put the codec in loopback mode so they can view their own image on the camera before joining calls.

Does anyone know of a way to do this? Could this be a new softkey in a future release?

mike-greene · ‎08-27-2009

Hi,

I'm new this but I believe the only way I've seen to do this is in the CTS GUI in version 1.5. If you log into the CTS and navagate to Hardware Setup under Troubleshooting. From there if you click on Camera and click Start it will loop the camera so you can test the camera angles etc.

HTH

sameerthakur · ‎08-28-2009

The loopback and video test are for troubleshooting and diagnostic purposes.

The best bet is to keep a mirror in the room as users may tamper with the single screen CTS 500 system Codec settings and increase your headache. Also accidents do happen so the access is best left with the admin.

Not aware of the softkey to launch this and don't think this will be in future releasses.