WCS Error Message

Answered Question
Aug 25th, 2009
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I am trying to add a controller in a lab environment. When I input all the information and press Add, I am getting this error message;


Failed to add device to WCS Reason: SNMP operation to Device failed: Sparse table not supported


Can someone help?

thanks

Correct Answer by Lucien Avramov about 7 years 11 months ago

Yes, now that you are at WLC 6.0.182, you need WCS 6.0.138.0, that should fix the error you posted.


If you have other issues after you upgrade WCS, let me know.


The upgrade of WCS is very simple and should take 15 minutes at the most.


Just download the newer version, make a backup of the db just in case and proceed with the install.


Correct Answer by Lucien Avramov about 7 years 11 months ago

Most likely this is due to use of a newer version of the WLC (controller) than the WCS.


Make sure you are running a similar or newer version of WCS that supports the WLC.


Check the release notes for WCS to see in what version your WLC is supported:


http://www.cisco.com/en/US/products/ps6305/prod_release_notes_list.html

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Overall Rating: 4.5 (3 ratings)
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fmirza007 Tue, 08/25/2009 - 09:50
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thank you for the response...I am using the following versions;


WCS : 5.2.130.0


WLC : 6-0-182


The controller was running 5.2 previously and I was still getting the error message and then I upgraded it to 6.0 hoping that would solve the problem, but it didn't.


Correct Answer
Lucien Avramov Tue, 08/25/2009 - 22:57
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Yes, now that you are at WLC 6.0.182, you need WCS 6.0.138.0, that should fix the error you posted.


If you have other issues after you upgrade WCS, let me know.


The upgrade of WCS is very simple and should take 15 minutes at the most.


Just download the newer version, make a backup of the db just in case and proceed with the install.


yusufbudi Fri, 05/25/2012 - 03:35
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Hi Cisco team

I have same problem, the question what the wcs download new verison free or we have to buy con-sau or con-esw



thanks

Vinay Sharma Wed, 05/30/2012 - 00:09
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  • Gold, 750 points or more

Thanks Lucien for proving this useful information 5+


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