Call Routing Script based on Internal vs External Caller

Unanswered Question
Aug 25th, 2009

My Accouting department services both internal employees and external clients. They would like differnet menus based on who the caller is. i.e. Clients calling on a billing question do not need to be prompted for 'Payroll Issues'. Looking for ideas on on how to use the collected calling number (callerID) and if it is matches our 4 digit extension pattern to route to one menu.. If it is >4 route to the external menu.

Thanks for any Ideas

I have this problem too.
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