My Accouting department services both internal employees and external clients. They would like differnet menus based on who the caller is. i.e. Clients calling on a billing question do not need to be prompted for 'Payroll Issues'. Looking for ideas on on how to use the collected calling number (callerID) and if it is matches our 4 digit extension pattern to route to one menu.. If it is >4 route to the external menu.
Thanks for any Ideas