NMHDV2 modules on cisco 2811 chassis but the voice-ports are not showing up

Unanswered Question
Aug 25th, 2009

What we are doing is that we are using NMHDV2 modules on cisco 2811 chassis but the voice-ports are not showing up for configuration. IOS that we are using is

"c2800nm-spservicesk9-mz.124-15.T9"

E/M signalling is being used on the voice ports.

Please advise on the below queries:

1) By default NMHDV2 has DSP resources available or not ?

2)If yes then as per my understanding they should be shown using sh voice dsp command, but in our case its not showing, is their any other command to check the PVDM/DSP availaibility.

3)Also how can we make the voice-ports available for configuration if DSP

resources is not the problem?

4)If their is problem with the NMHDV2 module then what card shall we order to solve this problem.

Below is the relevant output from the sh diag commang:

WIC Slot 3:

2nd generation - E&M Voice daughter card (2 port)

Hardware Revision : 5.1

Top Assy. Part Number : 800-23669-03

Board Revision : B0

Deviation Number : 0-0

Fab Version : 05

PCB Serial Number : FOC13233KEC

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Version Identifier : V01

Product (FRU) Number : VIC2-2E/M

CLEI Code : COUIAC2CAA

WIC Slot 0:

VG - E&M Voice daughter card (2 port)

Hardware Revision : 5.1

Top Assy. Part Number : 800-23669-03

Board Revision : B0

Deviation Number : 0-0

Fab Version : 05

PCB Serial Number : FOC13233KJG

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Version Identifier : V01

Product (FRU) Number : VIC2-2E/M

CLEI Code : COUIAC2CAA

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Giuseppe Larosa Tue, 08/25/2009 - 22:59

Hello Rahul,

you can see if any DSP are present looking at the whole output of

show diag

if the DSP are missing you cannot use the voice ports.

Hope to help

Giuseppe

rahulcapable Tue, 08/25/2009 - 23:44

Hello Giuseppe ,

Thanks for the update. Can we order these DSP's in separate, or is there anyway we can work out this problem of our's.

I am attaching full output of sh diag and sh invntory and sh version command.

Giuseppe Larosa Wed, 08/26/2009 - 00:41

Hello Rahul,

yes there are part numbers for DSP.

the types you can insall on your card should be:

1 to 4 of:

PVDM2-8 (½ DSP)

PVDM2-16 (1 DSP)

PVDM2-32 (2 DSPs)

PVDM2-48 (3 DSPs)

PVDM2-64 (4 DSPs)

Edit:

interesting sh inventory shows no modules are installed

NAME: "High Density Voice2 Network module with no board interface on Slot 1", DESCR: >>"High Density Voice2 Network module with no board interface "

PID: NM-HDV2 , VID: V02 , SN: FOC13261QLF

Hope to help

Giuseppe

rahulcapable Wed, 08/26/2009 - 01:07

Hello Giuseppe,

Can u please elaborate on below :

interesting sh inventory shows no modules are installed

NAME: "High Density Voice2 Network module with no board interface on Slot 1", DESCR: >>"High Density Voice2 Network module with no board interface "

PID: NM-HDV2 , VID: V02 , SN: FOC13261QLF

Giuseppe Larosa Wed, 08/26/2009 - 01:34

Hello Rahul,

nothing important it was just a comment on the fact that the message can be seen as a sign of no PVDM2 on the card.

These second generation voice cards can mount up to 4 PVDM2 on subslots

Hope to help

Giuseppe

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