08-25-2009 11:04 PM
Hi all,
I have a problem regarding missing switches in CM. I can see the switches in CS, RME, and DFM but they are not shown in CM. Ãf i eg. look in the user defined group in CM, then i can see that 3 switches is missing compered to CS. Alle switches have the exactly the same credentials.
any good ideas ?
08-25-2009 11:40 PM
Is this really CM 5.0? If so, I would suspect a known bug. I would recommend an upgrade to LMS 3.0.1 with CM 5.0.5, Afterward, a new Campus Data Collection should get your missing devices.
08-25-2009 11:46 PM
I am running LMS 3.0.1 and CM 5.0.5....sorry. I have all the updates installed
08-25-2009 11:49 PM
Okay, what type of switches are they? Are they configured in your Data Collection filters under Campus Manager > Admin > Data Collection > Mode and Policy Settings?
08-25-2009 11:58 PM
all 3 switches is 3560-48. In the Mode and Policy settings, i have entered a c-class eg. 10.99.66.* . The switches missing is in the midle of this range .93, .96, and .106 switches with the eg. .92, and .107 are shown in CM
08-26-2009 12:00 AM
Are they in a cluster configuration? Do you see them under Campus Manager > Admin > Data Collection > Excluded Devices?
08-26-2009 12:19 AM
No, they are not in a cluster config, and are not shown under excluded devices. I tried to look under included devices, and here i could see the missing switches. I tried to add them manualy, but no change. I still can't see these switches in CM
08-26-2009 07:56 AM
After you added them manually, did you run a new Data Collection? That is important as Campus will only manage devices after a Data Collection. You could also enable Data Collection core, corex, frontend, and framework debugging, run a new Data Collection, then check the ani.log for those devices. It is possible they are managed by other names in CM.
08-26-2009 11:35 PM
I did run a Data Collection after I added these devices manually, but they still doesn't show i CM. I have also enabled logging as described, but i can't see these devices anywhere in the log (searched for IP adr. and device name)
08-27-2009 08:50 AM
If possible, post the ani.log, and the device details.
08-31-2009 11:44 PM
09-01-2009 08:10 AM
The log is truncated. You will need to increase the log file size under the same interface where you enabled debugging. Add two zeros. Then run a new Data Collection.
09-03-2009 05:07 AM
after i tried to run a new datacolloection, then the file is too big to upload it here. It's almost 10 MB. What do i do then ?
09-03-2009 10:06 AM
Compress it. It's just text, so it will compress very well.
09-03-2009 11:11 PM
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