Night Service with CME and DDI numbers

Unanswered Question
Aug 26th, 2009
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How do you configure Night Service (NS) in CME . I`ve seen soke posts regarding Night Service Weekday ...... and you create a NS DN and assign that to a Button - all good but if your Telco link is DDI how do you make all DDI calls go to the NS and hence to a specific handset- CME but no Unity- If the Telco link is a AUX line with a single main number that I can see this working but with DDI?


In PABX`s you set the NS to a DN and then set up the NS times , I tried what I thought would work but it failed


Create a ephone-template and use the Call-forward Night Service to a DN (1234) and assign that to the Night Service Phone and assign the ephone-template to all Ephone-DN`s?.


What am I missing


thanks

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iptuser55 Thu, 08/27/2009 - 04:10
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Anyone done this or ideas

paolo bevilacqua Thu, 08/27/2009 - 12:57
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Do you need fixed scheduling or flexible ?

If the latter, CFA by softkey is easier.

iptuser55 Fri, 08/28/2009 - 00:54
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It is for a fixed time - all users have DDI including the receptionist - How do you configur eeither all the DDI`s to go to Night Servcie or just one say the reception

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