Has anyone had an issue with getting CUCIMOC softphone to register. I never had this issue when we were testing in Cisco training labs.
In our lab, we have everything up on vmware in order to do a proof of concept. Everything works "except" CUCIMOC softphone will not register. Sniffer shows request to read CUCIMOC config.xml file. But softphone never registers. No SIP invite in traces.
We have no login issues and control of cisco deskphone works fine. We have checked all paramaters mutiple times, and everything is configered according to instructions.
Ironically, we're also deploying Cisco Presence in proof of concept (business wants to see this as well). Same issue with CUPC, no login issues, deskphone control works great, but softphone doesn't register (times out). Capabilities for CUPC is checked in callmanager.
We are just using default DLU's that come with UCM. Is it possible since I don't have the CUCIMOC license file uploaded (nor the CUPC license) that this is the issue? I had thought that those both just add DLU's to box, so as long as you have DLU's you don't need to worry about CUCIMOC or CUPC license?
Any comments or suggestions would be great. UCM is 7.1, Presence is 7.0
thanks in advance,