08-26-2009 12:54 PM - edited 03-15-2019 07:31 PM
Hi there,
I am configuring some new 7975G phones with firmware 8.4(1) (SCCP75.8-4-1S) and I notice that the clock on the upper left corner is off by +6 hours. I have other phones (7960's) that display the correct time. Does anyone know of a fix for this?
Thanks in advance,
Brandon
Solved! Go to Solution.
08-26-2009 01:14 PM
Hi Brandon,
The 7975 does work differently than the 7960's :)
Troubleshooting Incorrect Time Stamp on IP Phones in Cisco Unified CME
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/troubleshooting/guide/ts_time.html#wp1053981
After changing the time-zone setting you could follow these steps.
Usage Guidelines
This command works with the vendorConfig section of the Sep*.conf.xml configuration file, which is read by the phone firmware when the Cisco IP Phone is booted up. Certain phones, such as the Cisco Unified IP Phone 7906 , 7911, 7931, 7941, 7942, 7945, 7961, 7962, 7965, 7970 , 7971, and 7975, obtain Coordinated Universal Time (UTC) from the clock of the Cisco router. To display the correct local time, the time display on these phones must be offset by using this command.
This command is not required for Cisco Unified IP Phone 7902G, 7905G, 7912G, 7920, 7921, 7935, 7936, 7940, 7960, or 7985G.
For changes to the time-zone settings take effect, the Sep*.conf.xml file must be updated by using the create cnf-files command and the Cisco IP phones must rebooted by using the reset command.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_t1ht.html#wp1023398
under the telephony-service -
no create cnf-files
create cnf-files
Then reboot the individual phones :)
This was really covered nicely by Paul in this thread :)
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified Communications and Video&topic=General&CommCmd=MB?cmd=display_location&location=.2cbf1665/0
Hope this helps!
Rob
08-26-2009 01:14 PM
Hi Brandon,
The 7975 does work differently than the 7960's :)
Troubleshooting Incorrect Time Stamp on IP Phones in Cisco Unified CME
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/troubleshooting/guide/ts_time.html#wp1053981
After changing the time-zone setting you could follow these steps.
Usage Guidelines
This command works with the vendorConfig section of the Sep*.conf.xml configuration file, which is read by the phone firmware when the Cisco IP Phone is booted up. Certain phones, such as the Cisco Unified IP Phone 7906 , 7911, 7931, 7941, 7942, 7945, 7961, 7962, 7965, 7970 , 7971, and 7975, obtain Coordinated Universal Time (UTC) from the clock of the Cisco router. To display the correct local time, the time display on these phones must be offset by using this command.
This command is not required for Cisco Unified IP Phone 7902G, 7905G, 7912G, 7920, 7921, 7935, 7936, 7940, 7960, or 7985G.
For changes to the time-zone settings take effect, the Sep*.conf.xml file must be updated by using the create cnf-files command and the Cisco IP phones must rebooted by using the reset command.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_t1ht.html#wp1023398
under the telephony-service -
no create cnf-files
create cnf-files
Then reboot the individual phones :)
This was really covered nicely by Paul in this thread :)
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified Communications and Video&topic=General&CommCmd=MB?cmd=display_location&location=.2cbf1665/0
Hope this helps!
Rob
03-19-2014 02:23 PM
Thank you Rob for that awsome posting I was able to resolve Incorrect Time issue on 7975 phone.
It was off one hour.
Entered the following command and it worked like a charm :)
timezone 12
(12 Eastern Standard/Daylight Time -300)
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