cannot see phone view Record softkey in Meeting Place Express

Unanswered Question
Aug 26th, 2009
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Hi,


I am trying to access a meeting via Phone View and it all goes ok till I make an attempt to record the meeting. The docs state that to record the meeting I need to press the 'Record' softkey or press more to find this softkey if I cannot see it in the first instance.


Well I have tried but still cannot see this softkey. My MPEX version is 2.1.1.2 and UCM version is 6.1.2. I am the owner of the meeting and my phone details are as follows:


model: CP-7941G

Load file: SCCP41.8-3-4SR1S


Your assistance will be much appreciated.

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