CCO account and download privilegdes

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Aug 26th, 2009
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Please help me with my account privilege. I have a quest account on cisco website. My questions are following.

1.Will guest account allow me to download IOS on cisco website.

2. What is CCO account, and will it allow me to download IOS.

3.I have passed my CCIE written, can I get the privilege to download IOS.

4. To download IOS, what is the minimal type of account needed.

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cameron.moody Thu, 08/27/2009 - 00:54
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Generally you would need either a support agreement or partner account to have access to the IOS downloads.

I am not sure if you get this access as a full CCIE or not (since I'm not one yet!). However this would not be the case until you actually have CCIE, not just written.



Lucien Avramov Thu, 08/27/2009 - 01:24
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You need a smartnet contract for support on IOS devices for this.

Contact your cisco sales team for more information.

CCIE written wont allow any privilege on your account.

Teoh Chee Hin Tue, 10/04/2011 - 02:09
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May I know that if customer direct purchase from Cisco - mean direct customer, then we are able to download the IOS by ourself?

vmiller Tue, 10/04/2011 - 08:55
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Not unless you purchased a smartnet contract as part of the hardware purchase.

here is a link that indicates what is avaialble, both as smartnet, and the basic purchase warranty.

Generally any smartnet will have IOS update built in, your smartnet contract gets tied to your CCO account,

and you are ready to go.


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