Call Manager password Recovery

Answered Question
Aug 27th, 2009

Hi, can you please help me in recovering the application Call manager ccmadmin password (not the OS password)

Thanks in advance

I have this problem too.
0 votes
Correct Answer by rob.huffman about 7 years 3 months ago

Hi Georges,

Sorry, but from Michaels post isn't this what you are asking :)

"* The ui_administrator_name and password is used to log into the CCMAdministrator web page. To change the CCMAdministrator name or password, use the following commands from the CLI:

utils reset_ui_administrator_password

utils reset_ui_administrator_name

Cheers!

Rob

Correct Answer by benzhao98 about 7 years 3 months ago

You can change application name and password in ssh mode or on server's screen directly.

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Correct Answer
benzhao98 Thu, 08/27/2009 - 00:06

You can change application name and password in ssh mode or on server's screen directly.

benzhao98 Thu, 08/27/2009 - 02:52

Change the application username and password do not need old username&password, please try.

georges_nassif@... Fri, 08/28/2009 - 04:01

Hi Rob,

Thanks for the info, but this helps in recovering the OS password, i have the OS password, i can log to CCM OS page, but i can't log to the CCM application where i can configure the call manager features, i need to reset this password, how to do it?.

Thanks for you help

Correct Answer
rob.huffman Fri, 08/28/2009 - 04:28

Hi Georges,

Sorry, but from Michaels post isn't this what you are asking :)

"* The ui_administrator_name and password is used to log into the CCMAdministrator web page. To change the CCMAdministrator name or password, use the following commands from the CLI:

utils reset_ui_administrator_password

utils reset_ui_administrator_name

Cheers!

Rob

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