Call Manager password Recovery

Answered Question
Aug 27th, 2009
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Hi, can you please help me in recovering the application Call manager ccmadmin password (not the OS password)

Thanks in advance

Correct Answer by Rob Huffman about 7 years 8 months ago

Hi Georges,


Sorry, but from Michaels post isn't this what you are asking :)


"* The ui_administrator_name and password is used to log into the CCMAdministrator web page. To change the CCMAdministrator name or password, use the following commands from the CLI:


utils reset_ui_administrator_password

utils reset_ui_administrator_name



Cheers!

Rob

Correct Answer by benzhao98 about 7 years 8 months ago

You can change application name and password in ssh mode or on server's screen directly.

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Correct Answer
benzhao98 Thu, 08/27/2009 - 00:06
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You can change application name and password in ssh mode or on server's screen directly.

benzhao98 Thu, 08/27/2009 - 02:52
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Change the application username and password do not need old username&password, please try.

Rob Huffman Thu, 08/27/2009 - 05:39
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Hi Georges,


Try this great, great post from Michael @ Cisco;


http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified Communications and Video&topic=IP Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB?cmd=display_location&location=.2cc0bd9a



Hope this helps!

Rob



PS: I see that these don't paste properly anymore, so just copy/paste in a new window.

georges_nassif@... Fri, 08/28/2009 - 04:01
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Hi Rob,


Thanks for the info, but this helps in recovering the OS password, i have the OS password, i can log to CCM OS page, but i can't log to the CCM application where i can configure the call manager features, i need to reset this password, how to do it?.


Thanks for you help

Correct Answer
Rob Huffman Fri, 08/28/2009 - 04:28
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Georges,


Sorry, but from Michaels post isn't this what you are asking :)


"* The ui_administrator_name and password is used to log into the CCMAdministrator web page. To change the CCMAdministrator name or password, use the following commands from the CLI:


utils reset_ui_administrator_password

utils reset_ui_administrator_name



Cheers!

Rob

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