CSA 4.x SSL Certificate expired

Unanswered Question
Aug 27th, 2009

the ssl cert expired now all my agents are not reporting in. does anyone know how i can generate a new certificate to the agents



I have this problem too.
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daneilhudson Fri, 09/11/2009 - 04:08

Support has a full procedure for generating a new cert. I just renamed my host cert to get the clients working again.

jimmahoney99 Mon, 09/14/2009 - 07:58

Here's what I did

I stopped CSA services " net stop csagent" "net stop crmdmgtd"

I deleted these files

CSCOpx\CSAMC\cfg sslca.crt, sslhost.crt

CSCOpx\lib\web\conf root.crt, server.key, server.crt

CSCOpx\MDC\apache\conf\ssl chain.cer, root.crt, server.key, server.cert

then in a CMD window i ran

cd CSCOpx\CSAMC\bin

..\..\bin\perl.exe installcert.pl -forceinstall

this generates new certs and puts them in appropriate places

then i restarted the services and ran CSAMC\bin webmgr makekits_refresh to update the kits.

then i pushed out the sslca.crt through a login script and we're back up and running


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